Return/Exchange Policy

What Items Are Returnable?

  • All items are returnable within 30 days of receipt of your shipment
  • Must be:
    • in original condition
    • Unwashed and Unworn
    • In the original packaging with tags

What Items Are Non Refundable?

  • Free gifts or promotional items
  • Items without the original tags attached

Is There A Restocking Fee For A Return?

  • Yes , $3 per order restocking fee which will be deducted from your refund
  • There is no restocking fee for exchanges

How Do I Return My NoNetz?

  • Enter your order number and email address at returns.nonetz.com
  • Click Start A Return
  • Follow prompts and select the item you wish to return
  • When completed, you will receive a confirmation email with shipping guidelines and RMA number.

How Do I Exchange My NoNetz?

  • Follow the Return Steps above
  • Include a note with your package stating THIS IS AN EXCHANGE with preferred item name, item size and color.
  • When your returned item is received, we will mail the preferred item to your attention. 

Still have questions? Email us here with your order number and name. We will get right back to you. Thanks for trying us on!